Privacy Policy – How jlj2 Protects Your Data

01 What Information We Collect

jlj2 collects personal information that is necessary to operate your account, process transactions, verify your identity, and comply with applicable legal requirements. The categories of data we collect include:

Registration and Account Data

• Full legal name
• Date of birth
• Email address
• Mobile number (used for OTP verification)
• Username and password (passwords are stored in encrypted form)
• Residential address

Identity Verification (KYC) Data

• Government-issued ID (e.g. PhilSys National ID, passport, driver's licence)
• Proof of address documents
• Selfie or photo verification where required

Financial and Transaction Data

• Deposit and withdrawal amounts in Philippine Peso (PHP)
• Payment method details (bank account name, e-wallet reference — not full account numbers)
• Transaction history and timestamps

Gaming and Betting Activity

• Games played, bets placed, and outcomes
• Betting history across sports, live casino, slots, and other categories
• Bonus and promotion usage records

Technical and Device Data

• IP address and approximate location
• Device type, browser, and operating system
• Session duration and pages visited
• Login timestamps and access logs

02 How We Collect Your Data

We collect personal information through the following means:

• Directly from you — when you register an account, complete KYC, contact support, or use platform features.
• Automatically — through your use of jlj2, including cookies, server logs, and session tracking technology.
• From third-party payment providers — when you process a deposit or withdrawal, your bank or e-wallet may share transaction reference data with jlj2 to confirm and reconcile payments.
• From identity verification services — jlj2 may use third-party KYC or fraud detection providers to verify documents you submit during account registration or before your first withdrawal.

03 Why We Use Your Information

jlj2 uses your personal data for specific, legitimate purposes. We do not use it for anything beyond what is reason ably necessary to run the platform and protect our players. The main purposes are:

jlj2 will not use your personal data for purposes that are incompatible with those listed above. If we need to use your data for a new purpose in the future, we will update this Privacy Policy and notify you where required.

04 Sharing Your Data

jlj2 does not sell your personal information to any third party. We may share your data only in the following limited circumstances:

• Payment processors and e-wallet providers — to facilitate PHP deposits and withdrawals. These providers process transactions on their own platforms and are bound by their own privacy and security standards.
• KYC and identity verification providers — to verify government IDs and confirm player eligibility.
• Fraud detection and security services — to detect suspicious activity, prevent multi-accounting, and protect the integrity of the platform.
• Game content providers — limited technical data may be shared with slot, live casino, or sports data providers to facilitate gameplay and display results.
• Legal and regulatory authorities — where required by applicable law, court order, or legitimate legal process. jlj2 will disclose only what is legally required in such cases.

All third parties who process your data on behalf of jlj2 are required to handle it securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or unrelated purposes.

05 Data Retention

jlj2 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with standard record-keeping practices for online gaming platforms. Specific retention considerations include:

• Account and KYC records are retained for a minimum period after account closure to comply with applicable legal obligations.
• Transaction and financial records are retained to support dispute resolution, auditing, and regulatory compliance.
• Communication logs with our support team are kept for a period sufficient to resolve any follow-up queries.
• Technical logs such as IP addresses and login records are retained for security monitoring and fraud prevention purposes.

When data is no longer required for any lawful purpose, jlj2 will delete or anonymise it in a secure manner. If you request deletion of your account, residual data required for legal or compliance purposes may be retained even after your account is closed.

06 How We Protect Your Data

jlj2 takes the security of your personal information seriously. We use a combination of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or loss:

• SSL encryption — all data transmitted between your device and jlj2 is encrypted using industry-standard SSL/TLS protocols.
• Password hashing — your password is never stored in plain text. It is hashed using a one-way algorithm so that even jlj2 staff cannot read it.
• OTP verification — sensitive account actions such as withdrawals require one-time password confirmation sent to your registered mobile number.
• Access controls — internal access to personal data is restricted to authorised staff who need it to perform their role.
• Fraud monitoring — jlj2 uses automated systems to detect unusual login patterns, suspicious transactions, and potential account compromise.

07 Cookies and Tracking

jlj2 uses cookies and similar tracking technologies to operate the platform, improve your experience, and keep your session secure. Cookies are small data files stored on your device when you visit jlj2.

The types of cookies we use include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and remember your preferences during your visit. They cannot be disabled without affecting platform functionality.
• Security cookies — used to detect fraudulent activity, enforce OTP verification flows, and protect your account from unauthorised access.
• Analytics cookies — used to understand how players use jlj2, which pages are visited most, and where technical issues occur. This data is used in aggregate and does not identify you personally.
• Preference cookies — used to remember your language settings, display preferences, and other personalisation choices.

You can manage cookies through your browser settings. Disabling essential cookies may prevent certain features of jlj2 from working correctly, including login and deposit functionality. jlj2 does not use cookies to serve third-party advertising or track your activity on other websites.

08 Your Rights as a Player

As a player on jlj2, you have rights over your personal data. These rights allow you to stay informed and maintain a level of control over the information we hold about you:

To exercise any of these rights, contact jlj2 support using the email address in the footer of this page. We will respond to verified requests within a reasonable time frame. We may need to verify your identity before processing a data request.

09 Protection of Minors

jlj2 is strictly a platform for adults aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Age verification is part of our standard KYC process, and any account found to belong to an underage individual will be closed immediately.

If you believe a minor has registered on jlj2, please contact our support team immediately with relevant details so we can investigate and take appropriate action.

10 Changes to This Policy

jlj2 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will update the "Last updated" date shown at the top of this page.

We encourage you to review this page periodically. Continued use of jlj2 after any updates to this policy constitutes your acceptance of the revised version. If you do not agree with a material change, you should stop using jlj2 and contact support to discuss your options.

11 Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how jlj2 handles your personal information, please reach out to our support team. Our contact email is displayed in the footer of every page on jlj2.

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For account-specific requests, please be ready to verify your identity before we can process your query.

You can also visit our FAQ page for answers to common questions, or review our Terms & Conditions to understand the full rules governing use of the jlj2 platform.